Mellstroy Live Casino: Tables, Shows and Bonus Rules

Points and cashback follow different rules

Mell Points accrue on qualifying slots and sports bets. A live session does not build that balance, regardless of which live table you choose. How qualifying bets earn points and how exchanges work is explained in the loyalty programme section.

Cashback uses weekly stakes in the Slots category to set the percentage. It counts lost own funds from the real account, excluding bonus money and Mell Points. A week in which winnings exceed losses produces no cashback. Slot thresholds and the payment schedule are in the weekly cashback scheme.

Welcome eligibility comes from the bonus card

The welcome package gives new players up to 550% + 400 FS on the first 4 deposits; up to 660% + 400 FS on a crypto account. No promo code is needed. Free spins become available after the percentage bonus has been used. The welcome bonus conditions set out the deposit sequence; free spins are separate from choosing a live table.

Bonus-funded casino bets belong in the Casino section's bonus-wagering category. Open the bonus card for its eligible play and deadlines before selecting a table. A roulette or blackjack title appearing in the live catalogue does not, by itself, settle whether that title qualifies for the active bonus.

Casino bonuses and sports bonuses have separate balances. Only one casino bonus can be active at a time; other casino bonuses wait in a queue. Activating a replacement cancels the current casino bonus and removes its bonus balance. The bonus rules show how activation and replacement affect those funds.

A bonus that misses its activation or wagering deadline is cancelled. Withdrawing funds also cancels an active bonus, so a payout request affects more than the cash balance. Complete the relevant bonus conditions before deciding what to withdraw; switching from a slot to a live table does not remove those conditions.

Roulette and speed-labelled tables

The roulette group accounts for four entries in the branded list. Auto and Speed are parts of the table names, so retain those words when searching for a particular entry. The Mell Tables category narrows the lobby to the branded collection; the broader roulette category serves a different selection.

Blackjack entries

One Blackjack and the numbered blackjack entries are separate titles in Mellstroy's list. Mell Tables belongs to live casino, while Mell Originals has a separate Blackjack game. Use the category as well as the title to distinguish the two collections in the casino lobby.

Baccarat in the branded group

Speed Baccarat is the baccarat title in this collection. Its presence under Mell Tables identifies the branded group without changing the live rules for Points or cashback. For bonus-funded play, the active bonus card remains the place to establish game eligibility.

Payment-system and bank fees fall to the player. Mellstroy aims to use the requested payout method but may choose an alternative payment system under its Terms. The minimum shown above and the checks that can affect a payout request are in the withdrawal conditions.

Verification

The operator may request documents at any time. Withdrawals require completed deposit verification, and the responsible gambling policy requires identity and age checks before access to gaming services. Creating the account or choosing a live game does not complete those checks.

Identity information includes your full name and date of birth, together with an official photo document. Address checks may require a utility bill or bank statement. A selfie with the document or a video call can form part of the process. The request determines which documents you must provide; failure to provide requested documents can lead to account suspension or closure.

Account and access conditions

VPN, proxy and TOR use is prohibited by the Terms. Keep a single account and use payment instruments in your own name. Do not share account credentials or fund the account through another person's payment instrument. The account uses password-based security; changing confirmed personal details requires support.

A disputed round

A complaint about a gaming session must reach support within 14 calendar days. Mellstroy acknowledges a complaint within one working day and gives a substantive response within 14 days. Its Terms give game-server records priority over the display on the player's screen when resolving a discrepancy.

Send a disputed-round complaint through the support chat, which operates around the clock, or to [email protected]. The complaint route is on the support contacts page. The rules of the game take precedence if the displayed game information conflicts with them.